Clique ID

Answer

Answer

How do I perform an exchange?

November 9, 2009

First, you must contact The Slipknot Store Support Team via email at SlipknotStore@support.sparkart.com to request a return, refund or exchange. Upon correspondence you will be given additional information and details regarding your return, refund or exchange.

In order to perform an exchange, please return the merchandise in accordance with the following conditions:

  • The return must be received by Clique within 30 days of purchase.

  • The returned item must have its original tags attached.

  • The returned item must be unworn and in new condition.

All returns are subject to a $4.00 restocking fee per package.

The customer must place a new order with the desired merchandise. Once the merchandise is returned to our warehouse we will issue a refund for the order minus the $4.00 restocking fee.

You may await for the refund to be processed and place your new order or place your new order immediately.

Related Stories: Store

Need More Help?

Please contact customer support by sending an e-mail to SlipknotStore@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.